Scheduling and reminders
Fewer calls to arrange and confirm viewings.
This is mostly reliable deterministic automation—not AI theatre.
AI for real estate agencies
The right property.Ready to send.
ELVO connects the CRM, channels and broker. AI prepares; people decide.
1 broker · 1 process · 10 business days
An agreed KPI—or the pilot implementation fee is refunded under the terms.
ELVO · Property
Search 284 propertiesMaria K. · up to €220k · south-facing
CRM properties
ProfileELVO recommends
RE-2841 · One-bedroom · Lozenets
96%
Why
- within budget
- south-facing
- 7 min to the metro
Send this property to Maria?
After the viewing
Sayit.ELVOfindsthenextproperty.
One note updates the client, task and specific recommendations.
Voice note → CRM recommendation
Maria K. · viewing RE-2764
0:18“She liked the layout but needs south-facing rooms and a budget up to €220,000. Send three similar options and call tomorrow.”
Budget
€220,000
Aspect
south-facing
Next task
call tomorrow, 10:00
CRM · 284 properties checked
NoteSpecific recommendation
Prepare the selected property to send?
Discovery and intake
Authorisedsources.OnecleanCRMrecord.
From imot.bg to the overseas portals: ELVO retains provenance, finds duplicates and waits for approval before import.
Authorised inbound sources → CRM
Candidates for review
SourcesSRC-401 ↔ SRC-402 · likely duplicate
SRC-401 · Agency · email from the owner
Price
€218,000 · email
missing · feed
Area
84 m² · email
82 m² · feed
Address
Krum Popov St
Lozenets · partial
94% confidence · which value stays?
Demo with sample data. The method for each source is confirmed separately: an authorised CRM feed, an official API/export, an email alert or contracted access. We do not bypass restrictions. Any contact checks lawful basis or consent, suppression lists and channel terms; a broker approves the first sensitive or unsolicited contact.
Cold prospects from social feeds
FromaposttotherightCRMlistings—inseconds.
ELVO monitors authorised sources, understands what the person needs and ranks specific listings from your CRM. The broker decides whether to make contact.
Social signal → analysis → CRM listings
Signals to review
ScanElena D. · LD-1082Facebook · Sofia property · 11:04Priority 92
Demo with sample data. We use posts where the person is themselves looking for a property or a broker, permitted forms, and client lists with documented provenance. We do not scrape private profiles and we do not bypass platform terms. The priority and the plan are a proposal, not a decision — a broker approves the first contact, and signals with no stated intent are left unsent.
Operational visibility
Seewhatrunsandwhatawaitsaperson.
Every source, rule, result and exception remains inspectable.
See what runs and what awaits a person.
ProcessesTrigger
Website form · new record
Deterministic rule
Check phone and email; create task for a valid contact
AI work
Extracts budget, area and intent
Confidence
97%
Approval
Not required for a CRM task
Destination
OptiEstate · Desislava P.
Event log
Website enquiry → CRM contact
- Trigger
- Website form · new record
- Confidence
- 97%
- Approval
- Not required for a CRM task
- Destination
- OptiEstate · Desislava P.
Publishing, price, offers, negotiations, contracts and legal conclusions stay with an authorised person. AI interaction is disclosed; there is no autonomous rejection and ELVO never holds client funds.
Focused modules
AIextractsandprepares.Reliableworkflowsexecute.
We select only processes with suitable access, clear rules and a measurable result.
Documents and closing
Checklists, gaps and drafts with human and legal control.
AI does not replace notaries, lawyers or the applicable transfer process.
Negotiation support
Context and a draft; the broker makes and sends the decision.
Every offer, counteroffer and price commitment requires a person.
Management visibility
See where the process stalls.
We show your measured data, not universal ROI promises.
Integrations
Aroundthesystemsyoualreadyuse.
The CRM remains the source of truth; ELVO connects authorised channels around it.
Example CRM integration targets
OptiEstateEstate+EstatePilotMaxEstatesPipedriveHubSpotFollow Up BossVtigerReapit
Example portals, feeds and inbound channels
Realistimoimot.bgimoti.netHomes.bgOLX.bgWebsite and formsPermitted email alertsLARIS MLS
These are targets and examples, not a promise of a ready-made connector. System edition, API/feed, contracts, rights and technical access are confirmed during discovery. Realistimo documents XML + REST import, not an unrestricted extraction API.
We build it. You own it.
By default, production accounts, data, cloud environment, database and credentials are client-owned. ELVO receives only the access required.
- Role-based, least-privilege access
- Workflow and source artifacts as contracted
- Documented handover
- Support only if requested
There is no mandatory ELVO subscription. Cloud, AI/API, OCR, voice, messaging, e-sign and other provider costs are paid separately by the client.
Proof before scale
Measurefirst.Scalesecond.
We select a workflow-specific KPI, record a baseline and test on an agreed volume.
Time to first response
Valid leads created correctly
Duplicate rate
Leads without a next action
Correct broker routing
CRM field completion
ROI uses your costs, commissions and measured results. We do not promise a universal saving, extra deals or a fixed payback period.
The first proof
One priority process. One broker. A measured result.
We select the automation with the fastest impact for your agency and build it end-to-end around your CRM and real data. You prove value with a focused first step and receive a clear roadmap for expansion.
Pilot · 1 priority automation
1 broker · 1 agreed process · up to 10 business days
- Selection of the process with the strongest near-term return
- One end-to-end workflow on real data
- Up to 2 key connections required by the selected process
- Human approval and a clear audit trail
- KPI baseline and before / after measurement
- Documentation and a roadmap for the next automations
The pilot work is included in the production implementation if you proceed within 30 days and under the agreed terms.
What you keep at the end
- A working environment on your data, not a demo account
- A recorded baseline: volumes, time per workflow, where things are lost
- A list of what the system took over and what stays human
- An integration map showing where every connection lives
- A scoping recommendation — or the case for not going further
The pilot turns the strongest first opportunity into a working process and prioritises the next steps by business impact. Third-party costs (API, SMS, hosting) are billed separately and stay in your name.
Then it scales with you
Implementation is not sold as packages. It is planned around how many people will work inside the system, how many offices have to agree, and how many outside connections there are.
Independent broker · 1–3 people
3–5 weeks
The selected pilot process at real volume, with monitoring and handover.
Single office · 4–15 brokers
6–10 weeks
Role permissions, signal routing, shared templates, reports for the manager.
Several offices · 16–50 brokers
10–16 weeks
Split portfolios, internal referral rules, consolidated reporting, SSO.
Network or franchise · 50+
In phases
Office-by-office rollout, central rules, local exceptions, team training.
Each scope is defined after reviewing the process, team and integrations. The agreed scope includes a 60-day defect warranty; support after that is optional. There is no mandatory monthly ELVO subscription, and third-party infrastructure is agreed separately.
Straight answers
Beforeyoushowustheprocess
We already have a CRM. Do we need to replace it?
Not by default. We use the CRM as the operational hub where suitable access exists, then connect the workflows around it.
Can you connect every property portal?
We do not assume so. We review CRM feeds, contracts, official APIs and permitted exports. Browser automation is considered only after technical and contractual review.
Can AI conclude that a property has clear legal title?
No. It can extract fields, flag gaps or conflicts and prepare a checklist. The legal conclusion remains with a qualified person.
What do we own, and where is data stored?
By default, your CRM, cloud environment, AI/API and communication accounts, production database and credentials are client-owned. Location, retention, subprocessors and handover are documented for the chosen architecture and contract.
How does the guarantee work?
We agree a KPI, test volume and acceptance criterion, followed by one correction cycle. If it is still missed, we refund the pilot implementation fee; provider costs and the agreed contractual exceptions remain excluded.
Showusoneprocess.
We will map where information is lost, what can be automated safely and which KPI is worth measuring.